Changes coming soon to voicemail at CSU! Please see our voicemail changes page for additional information.

Access from Phone:

  • On Campus: 1-5500
  • Off Campus: (970) 491-5500

Access from Outlook

  • Select “Play” to have the message play from computer speakers
  • Select “Play on Phone” to have the system call your phone and play the message. Enable Play on Phone option.

Voicemail in Outlook screenshot

Out of Office Greeting

To add a greeting:

  1. Log in to your voice mail (dial 1-5500 or on Polycom phones, press the Messages button)
  2. Choose Option 6: Personal Options
  3. Choose Option 2 (6.2): Personal Greetings
  4. Choose Options 2 (6.2.2) Away Greeting
  5. Choose Option 2 ( Record a new greeting
  6. Follow the prompts and record your greeting
  7. Press # when finished recording
  8. Press 1 to accept the greeting or 2 to reject it and return to step 6
  9. Press * to cancel out of this menu and return to the 6.2.2 menu
  10. Choose Option 1 ( Turn on your away Greeting
  11. Press * repeatedly until you get back to the top menu or simply hang up.

To turn off your greeting:

  1. Log in to your voice mail
  2. Press 7 to turn off the away greeting
  3. You will be prompted to turn off automatic replies to email at this time.


  • Activation Fee: $10.00
  • Exchange Voice Mail: $3.00/month