Basic Telephone Service Policies:
- Leased phones have a lifetime guarantee for repair and replacement. If you have lost or damaged your leased phone, Telecommunications will repair and/or replace it and assess a replacement fee equal the value of the telephone.
- Purchased phones have a 1-year warranty. Service calls in response to a trouble report caused by customer-owned phones/equipment shall be assessed a one-time $62 service fee. Telecommunications does not repair customer owned equipment.